Get in touch with the Dudi PDF team. Submit your feature requests, infrastructure feedback, or structural bug reports directly to our engineers.
Welcome to Dudi PDF Editor premium support. We provide fast, secure, and 100% browser-based PDF tools. Whether you have a question, need help with a specific tool, want to report a bug, or have feedback — our dedicated team is here to assist you. Your privacy is our top priority — we never store your documents on our servers.
Dudi PDF Editor is built and maintained by a dedicated team of engineers based in India. We take every bug report and feature request seriously — your feedback directly helps us improve the tools for lakhs of users worldwide.
Whether you've spotted a bug in our PDF converter, want to suggest a new tool, need help with our AI Chat Bot or PDF Chat features, or just have a question about how to use a feature — we're here to help. Our average response time is 24-48 hours.
All support is 100% free, just like our tools.
Our average response time is 24-48 hours for most support requests. Bug reports are prioritized and usually answered within 24 hours.
Please include: (1) which tool/page you were using, (2) what you were trying to do, (3) what actually happened, (4) your device and browser, and (5) a screenshot if possible. The more detail, the faster we can fix it.
Absolutely! We love feature requests. Select "💡 Feature Request" in the subject dropdown and describe your idea in detail. Many of our tools exist because users asked for them.
Select "🤖 AI Feature Support" in the subject dropdown and choose "AI Chat Bot" or "PDF Chat" from the tool dropdown. Describe your issue in detail. Note: For sensitive documents, please use our client-side PDF tools instead of AI features.
Yes — 100%. Your contact information is only used to reply to you. We never share, sell, or store your data on our servers. All messages are delivered directly to our official inbox via FormSubmit.
You can reach us by email at info@dudipdfeditor.in or contact@dudipdfeditor.in, or by using the contact form above.
Please select "🔒 Privacy Concern" in the subject dropdown and describe the issue in detail. Do NOT publicly disclose security issues. We'll investigate and respond as quickly as possible.
Yes! Select "📧 Business / Partnership" in the subject dropdown and tell us about your idea. We're always open to collaborations that align with our privacy-first mission.
No — all support is 100% free, just like our tools. There are no premium support tiers, no hidden fees, and no subscription required.